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We are looking for Administrators who are highly organised, efficient and flexible and able to work in a busy, fast paced and often challenging Summer School office. Excellent communication skills are essential, as is the ability to work calmly and effectively even whilst under pressure and when working to tight deadlines.

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Administrator

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Native/near native competence in spoken and written English is essential

Candidate Profile

We are looking for Administrators who are hard-working, reliable and professional and for those who are willing to go the extra mile to help their colleagues and ensure the smooth running of the office at all times.

Administrators must be highly organised and be able to complete their work in an effective and efficient manner, ensuring all records relating to the centre and students are kept up-to-date to ensure information is correct. Administrators are the first point of call for any enquiries to the centre, therefore they must be approachable and friendly at all times, communicating with visitors, parents, agents and group leaders in a professional manner. 

We aim to give students an educational, culturally-enriching and memorable summer experience in a safe and supervised setting and we are looking to employ professional staff who will accept this responsibility, and have the necessary wide-ranging skills, experience and commitment to help us achieve this goal.

Qualifications

  • Qualifications in administration/secretarial work are preferred 

  • Basic admin skills (telephone, typing, data entry)

Experience

  • Ability to solve problems and deal with difficult customers 

  • Good oral and written communication skills and an excellent telephone manner

  • Some experience of working in a customer service environment is desirable

Compensation

From £760 per week.

Statutory holiday pay is paid pro-rata with each salary payment on top of the stated weekly salary. 

Accommodation and meal are provided free of charge.

Working Hours

Working hours will be variable.

Shifts will include early mornings, late nights and weekends.

Administrators are entitled to 1 full day off per week.

Working Day

The Administrator works closely with the Centre Director and carries out administrative duties relating to students and staff and helps to ensure the smooth running of the office.


Much of the day is spent in the office dealing with phone calls and requests from staff, students, parents, agents and visitors. As such, the Administrator must be approachable, welcoming and professional at all times. Specific duties include supporting the managers with admin-related tasks, such as data entry, preparing lists, logging information and taking minutes in meetings.


The Managers’ office is the centre of the Summer School and it can get busy and intense, especially during student free time and on arrival and departure days, when many things can be happening at the same time. It is essential that administrative systems, procedures and protocols are followed to maintain consistency, ensure accuracy and to help ease the pressure during busy times.

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