Is there a deadline to book a place at Bede’s?
There is not a deadline, we will accept bookings as long as we have a space available for your nationality/language (our target is about 20%). Our smaller centres such as Eastbourne, Vinehall and Handcross can fill up quickly, so it is better to book as soon as possible.
How can I pay for the booking?
You can pay by debit or credit card in GBP or in your local currency (subject to a £15 processing fee). Alternatively, you can send a bank transfer. We must receive the full GBP amount.
What happens if I need to cancel my booking?
You can see our full Cancelation Policy in our Terms and Conditions of Enrolment, but to summarize, if you cancel:
61 days or more prior to course start date, there is no cancellation charge and your deposit will be refunded
29 to 60 days prior to course start date, there is a £500 cancellation charge and your deposit will not be refunded
8 to 28 days prior to course start date, the cancellation charge is 1 week’s fees.
0 to 7 days prior to course start date or after the course has started, full fees are payable and there is no refund.
If you cannot come because you are sick and are not eligible for a refund, you can make a claim on our insurance (provided you have the right documentation). Ask us for our Claims Form.
Do I have to pay extra if my child’s flight arrives very early in the morning or very late at night?
Transfers are included in the fees from Gatwick, Heathrow and Stansted airports and from Ashford and Ebbsfleet international train stations on arrival and departure days at any time of the day. We advise you to book a flight to arrive between 10:00 and 17:00 but there is no extra charge if your son/daughter arrives outside of these times.
Can I book an Academy while my son/daughter is already at Bede’s?
Yes you can, as long as there is a space. We need to receive full payment before the academy starts.
Do you accommodate special diets?
Yes, we accommodate any special diet in all our centres. You just need to send us full information of your child’s dietary requirements in advance so that we can be prepared.
Can my son/daughter sleep with his/her friend in the same bedroom?
We try to mix nationalities in order to enhance their experience and improve their English. In this case, we recommend they sleep in the same house or on the same floor as their friend, but not in the same bedroom. Accommodation requests are always taken into consideration, but are subject to availability on arrival and cannot be guaranteed.
How can I send my child more pocket money?
We have a separate bank account for pocket money. For the money to be available immediately, you will need to make a payment by debit/credit card through our pocket money payment portal.
What happens with my son/daughter’s medication?
If they are taking medication, they must hand it in when they arrive. All medication must be kept safe in the Centre Director’s office and not in students’ bedrooms. We will accept medicines prescribed by a doctor from your own country, as long as there is an English translation. Medication is given to students at the prescribed time by an authorised member of Bede’s staff, usually the Welfare Manager or Nurse
My son is 12 years old, but I want to enrol him at a centre where the minimum age is 13. Is this possible?
No, I am afraid it is not possible, even if the student is more mature or has friends enrolled in the other centre. We need to be consistent with the course information that we publish and we are not able to make exceptions. All students must be within the published age range on arrival.
Do you offer special discounts for siblings or small groups of friends?
No, we do not offer discounts I am afraid. We believe that our courses offer excellent value for money and we also believe in a fair and transparent pricing structure, where all students pay the same.