After an early morning brief at our Head Office in Upper Dicker, Airport Coordinators travel to a London Airport – usually Gatwick or Heathrow – where they will be based the whole day.
Airport Coordinators make sure our students are safely met and escorted to their Centre by the appropriate member of Bede’s staff as efficiently as possible. They need to be helpful and welcoming, and to take responsibility for some students for a time, particularly Unaccompanied Minors and students who have not yet been met by the staff member responsible for escorting them to the Centre.
Arrival and Departure days are very long and the working environment at the airport can be highly pressured, especially on our busiest days when hundreds of students arrive or depart. There are often delays, last-minute changes to schedules and a variety of issues to resolve in a calm, collaborative and professional manner. The vital task of making sure all our students have a smooth and safe transfer requires much resilience, humour and patience.
The working day is challenging and can be very tiring, but there is a strong feeling of camaraderie and team-work and a real sense of achievement in helping us ensure our students have a positive Summer School experience from the moment we welcome them to the UK and again at the end of their stay when they leave our care